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Payment, Shipping, and Returns

Ordering

The ordering process will depend on the type of payment you would like to use. Note, for Book orders please follow the instructions at the top of the reference page. We accept PayPal (which will allow you to pay by credit or debit card), personal checks, cashiers checks, and money orders.
 

PayPal

To purchase coins* using Paypal, simply click the "add to cart" button next to the item you would like to purchase. From there you will be taken to the CoinMine paypal shopping cart. You can either click "Continue Shopping" or "Proceed to Checkout". When you are ready to check out you can return to the shopping cart by clicking the "View Cart" button available on all inventory pages. Click the "Proceed to Checkout" button on the shopping cart page and follow the instructions from there to pay using your paypal account, credit card, or debit card.  

Personal Check, Cashiers Check, or Money Order

To purchase coins* or books using a personal check (can take up to 30 days to fully clear), cashiers check, or postal money order, send an email to coinminer@thecoinminer.com telling us which item(s) you would like to purchase as well as your shipping address. We will send you an email, usually within 24 hours or less, with the total cost of your order including shipping and handling charges. Use the total from that email to write a check or purchase a cashiers check or postal money order. We will ship your order upon receipt of cleared payment. 

Shipping and Handling

Our shipping and handling charges include the cost of mailing you your item plus a handling charge to cover shipping materials. All coin orders over $100 are shipped insured and insurance costs are included in shipping and handling. We also ship orders over $100 with signature confirmation, which means you will have to sign for your package. Items are shipped using USPS First Class, Priority Mail, or Media Mail (books only). We typically ship within 2 business days of receiving cleared payment.

Shipping Discount: Ordering more than one item

If you would like to order more than one item at a time please email us before you place your order and we will send you an invoice that reflects a shipping discount.

*Prices subject to change. Due to the volatility of metal bullion prices please email us for today's going rate. 

Returns Policy

We are happy to accept returns if items are returned in the exact condition in which they were received. Slabbed coins or bars must be returned with the slab intact. If you would like to return your purchase please contact us (coinminer@thecoinminer.com) within 14 days of receiving your item. Please state in your email when you will be returning the item and provide tracking information once it is available. In most cases, buyer will be required to pay return shipping. Refunds will be issued upon receipt and inspection of returned items.

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